It is the buyer’s responsibility to remove the snow from the roof of its pavilion or gazebo in case excessive build-up. It is strongly recommended to install a cover on the roof as well as one or many support legs for the winter for steel/aluminium models.
Accordingly, in the absence of a regular and adequate snow removal on the roof, the product warranty shall not applied in the event of a breakage or a total or partial collapse of the pavilion or gazebo roof.
You can notify your home insurance if you wish to make a claim.
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