Travel expenses are $85 plus taxes if you are within a 50 km radius of a superstore. Beyond 50 km, a fee of $1 per extra kilometer will apply. Travel fees are payable at the opening of the service call.
The hourly rate for above-ground pools and semi in-ground (Industria and Harmony) is $140 per hour plus taxes. For in-ground pools, Futura and Europea, the hourly rate is $160 per hour plus taxes.
The rate for a pool estimate is $155 plus taxes (including travel expenses)
The hourly rate for spas is $110 per hour (for a service call or estimate)
For a request of transfer of warranty when applicable (which require an inspection), the fees are equal to the hourly rate for 1 hour (depending on the product : spa, in-ground pool, semi in-ground pool or above-ground pool) plus travel expenses.
You’ll find all documents in the Virtual Document section of Customer Access. Please have your client number and email address that appears on your contract on hand.